When disgruntled, the lowly among us only have each other to pick on, because going after the powerful will only cost us in the end.
Hu Anyan, I Deliver Parcels in Beijing
Complaints that go unresolved by your BSM or APS. Outdated and inefficient rota systems. Pay disparity between branches. Poor shop conditions. Christmas day being counted as one of your days off.
These are just some of the issues we’re rallying around to create a better workplace.
But we need your help.
We don’t know what goes on in every shop, which is why we’re asking booksellers and baristas to fill out our survey so we can get started changing Waterstones for the better.
Together, we can turn the page on bookselling.